JETSTAR 787-8 VH-VKF (CN 36231) File photo |
A Jetstar flight from Narita to the Gold Coast with 320 people on board had been forced to make an emergency landing on the Pacific island of Guam during a flight from Tokyo to the Gold Coast.
Jetstar said an engine on Flight JQ12 was shut down as a precaution after a warning light came on. Hundreds of Jetstar passengers remained stuck in the US territory after being told via email and SMS that another aircraft was being sent to pick them up.
Passengers have criticised the airline for its lack of help, with many taking to social media to vent their frustrations over Jetstar's latest mid-air bungle.
In a statement, Jetstar apologised to passengers and said the plane was diverted to the closest airport.
"Our experienced captain diverted the flight to the closest airport en route to the Gold Coast as a precaution, and it landed safely in Guam where it will be inspected by engineers." After the inspection the aircraft was deemed safe and continued on to the Gold Coast.
The Australian Transport Safety Bureau said the incident was now being investigated.
The Boeing 787-8 with the registration VH-VKF (CN 36231) landed safely and without incident.
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