After nearly six years of negotiations, the Association of Flight Attendants-CWA (AFA) announced today that nearly 30,000 United Airlines flight attendants have officially approved a new five-year contract with 82% support.
| UNITED AIRLINES BOEING 787-9 N29981 (MSN 66142) |
Key takeaways from the new five-year agreement with the Association of Flight Attendants-CWA:
- Nearly 30,000 United flight attendants approved the deal with 82% support.
- Average base pay will rise by 31% this summer.
- Flight attendants will receive $741 million in retroactive pay.
- Boarding pay is being introduced for the first time, adding an estimated 7–8% more compensation on average.
The agreement includes:
- “Sit pay” for long ground waits over 2.5 hours
- Restrictions on red-eye scheduling
- Expanded maternity, parental, and adoption leave
- Improved 401(k) contributions and per diem rates
- Reforms to reserve scheduling, replacing 24-hour on-call reserve periods with 14-hour availability windows
- Additional job protections related to regional/Express and codeshare flying
From an industry perspective, this continues the broader post-COVID labor trend where airline workers — pilots, mechanics, and cabin crews — have gained substantial leverage amid staffing shortages, strong travel demand, and inflationary pressure. The addition of boarding pay is especially notable because flight attendants across the industry have long argued they should be compensated for all time spent working, not just time after the aircraft door closes.
The agreement could also increase pressure on competitors such as American Airlines and Delta Air Lines to maintain competitive compensation packages for cabin crews.
The aircraft mentioned, the Boeing 787-9, is one of United’s long-haul widebody aircraft commonly used on international routes where many of these work-rule improvements — especially around reserve scheduling and red-eyes — may have a meaningful operational impact.
