| AMERICAN AIRLINES BOEING 787-9 N826AN (MSN 40649) |
The disruption escalated during the push back and taxi, which then forced the flight to return to the gate and delayed the departure as airport police removed the unruly passenger. The episode highlights both crew professionalism and continued federal enforcement against disruptive behavior.
The incident first occurred in the First-Class cabin while the Boeing 737 remained at the gate at Dallas Fort Worth Airport. A passenger began arguing with a flight attendant and accused her of “buying an illegal social security number.” During the exchange, the man shouted, “I’m American… you’re the illegal one!” and threatened to call immigration authorities.
He then loudly addressed the cabin, claiming he saw the crew member and her relatives “swim the Rio Grande.” The remarks were directed at both the flight attendant and the surrounding passengers.
The flight attendant responded calmly, telling him, “You’re a racist, that’s what you are.” Despite the verbal abuse, she maintained composure and continued performing her duties.
Observers noted her professionalism, with some commenting that she appeared to handle the situation as though it were routine. According to the media, the plan was to reconnect the jet bridge and remove the passenger before departure to Las Vegas.
However, the jet bridge malfunctioned, extending the delay while passengers remained onboard and listened to the continued racist rant.
Crew members instructed the man to return to his seat and informed him that he would be removed once access to the aircraft was restored. After the aircraft returned to the gate, airport police boarded and escorted him off the plane. American Airlines subsequently deplaned all passengers to manage the disruption.
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