The website ranked airlines based on over 21 million survey responses from airline passengers. No US-based airlines made the list of the world’s 20 best airlines.
1. Qatar Airways
2018 ranking: 2Qatar Airways also won the awards for the world’s best business class and business-class seat this year.
2. Singapore Airlines
2018 ranking: 1Singapore Airlines won the awards for the world’s best cabin crew, the best airline in Asia, the world’s best first class, and the world’s best first-class seat this year.
3. ANA All Nippon Airways
2018 ranking: 35. Emirates
2018 ranking: 4Emirates won the award for the world’s best inflight entertainment this year.
6. EVA Air
2018 ranking: 5
EVA Air won the awards for the world’s best airline-cabin cleanliness and the world’s best economy-class catering this year.
7. Hainan Airlines
2018 ranking: 8Hainan Airlines won the awards for best airline in China, best airline staff in China, and the world’s best business-class amenities this year.
8. Qantas Airways
2018 ranking: 11Qantas won the awards for best airline, best first-class, and best business-class in the Australia/Pacific region this year.
9. Lufthansa
2018 ranking: 7Lufthansa won the awards for best airline in Europe and best first-class in Europe this year.
10. Thai Airways
2018 ranking: 10Thai Airways won the awards for best airline staff in Asia and the world’s best airline spa facility this year.
11. Japan Airlines
2018 rank: 13Japan Airlines won the award for the world’s best economy class and the world’s best economy-class seat this year.
12. Garuda Indonesia
2018 rank: 9Garuda Indonesia won the award for best airline staff in Indonesia this year.
13. Swiss International Air Lines
2018 rank: 12Swiss International Airlines won the award for the world’s best first-class lounge this year.
14. China Southern Airlines
2018 rank: 14China Southern is Asia’s largest airline.
15. Austrian Airlines
2018 rank: 16Austrian Airlines won the award for best premium economy-class catering, best business-class catering in Europe, and best cabin crew in Europe this year.
16. Air New Zealand
2018 rank: 17Air New Zealand won the award for best premium economy in the Australia/Pacific region this year.
17. Bangkok Airways
2018 rank: 21Bangkok Airways won the award for the world’s best regional airline this year.
18. KLM Royal Dutch Airlines
2018 rank: 19KLM was founded in 1919. It’s considered to be the world’s oldest airline.
19. British Airways
2018 rank: 31British Airways won the award for best airline staff in Europe this year.
20. AirAsia
2018 rank: 28AirAsia won the award for best low-cost airline this year.
Other winners outside the top 20 were
This Year - Airline - Last Year21 Virgin Atlantic 29 2018
22 Aeroflot 23 2018
23 Air France 25 2018
24 Hong Kong Airlines 20 2018
25 Virgin Australia 22 2018
26 Iberia 41 2018
27 Turkish Airlines 18 2018
28 Asiana Airlines 24 2018
29 Etihad Airways 15 2018
30 Philippine Airlines 49 2018
31 Air Canada 30 2018
32 Finnair 27 2018
33 Cathay Dragon 26 2018
34 China Airlines 35 2018
35 Korean Air 33 2018
36 Malaysia Airlines 34 2018
37 EasyJet 43 2018
38 Aer Lingus 36 2018
39 Norwegian 32 2018
40 JetBlue Airways 42 2018
Information sourced from here
https://www.worldairlineawards.com/worlds-top-100-airlines-2019/
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