According to Shahzain, he had boarded the flight from Pakistan's Lahore to Karachi. However, due to the airline's mistake, he ended up on a flight to Jeddah. Shahzain claimed that he had shown his ticket to the air hostess at the gate and again on the aircraft, but both times they failed to inform him that he was on the wrong flight.
The incident occurred at Lahore airport's domestic terminal gate, where the two planes were parked side by side. Shahzain stated that he was unaware of the mistake until two hours into the flight, when he questioned the crew about the delay in reaching Karachi. This led to panic among the crew, who according to Shahzain, blamed him for the mistake.
Shahzain has sent a legal notice to the airline, demanding compensation for the inconvenience and trouble he faced. He also sought reimbursement for the additional travel expenses incurred due to the airline's negligence. Notably, Shahzain did not have a passport or visa for international travel, which added to his distress.
The Pakistan Airport Authority has taken notice of the incident, with the Lahore Airport Management holding the airline responsible. The manager stated that the passenger's arrival in Jeddah instead of Karachi was a result of the carrier's 'negligence, inattention and carelessness'.
A request for action has been submitted to the authorities, and an investigation is underway.
Shahzain has sent a legal notice to the airline, demanding compensation for the inconvenience and trouble he faced. He also sought reimbursement for the additional travel expenses incurred due to the airline's negligence. Notably, Shahzain did not have a passport or visa for international travel, which added to his distress.
The Pakistan Airport Authority has taken notice of the incident, with the Lahore Airport Management holding the airline responsible. The manager stated that the passenger's arrival in Jeddah instead of Karachi was a result of the carrier's 'negligence and carelessness'. A request for action has been submitted to the authorities, and an investigation is underway.
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