Southwest Airlines passenger jumps out of emergency exit at New Orleans airport

SOUTHWEST BOEING 737-7H4 N953WN (MSN 36668)

A man on a Southwest Airlines flight opened an emergency exit door and climbed onto the plane’s wing on Sunday while the aircraft was at a gate at New Orleans Louis Armstrong International Airport, (MSY/KMSY) authorities said.

The Jefferson Parish Sheriff’s Office said it responded to a disturbance at the airport after a 38-year-old man opened the emergency exit door to access the wing and jump out. The plane was stationary and had not departed the gate at the time of the incident, and the man was stopped by personnel on the ground and held until deputies arrived.

Passenger Zed Webster said he heard what sounded like an argument between two passengers across the aisle from him and was concerned they might start a fight. He said he took out his phone and began to record the incident. As soon as he pressed the record button, Webster said the passenger unlatched the lock to the emergency exit door and jumped out the window. “I was terrified,” he said.

Webster’s video shows several passengers evacuating the plane and rushing through the jetway. Later, the video shows what appears to be an airline employee jumping from the jetway onto the tarmac to assist colleagues in subduing the passenger.

When deputies made contact with the passenger on the tarmac, he appeared “incoherent and not fully aware of his surroundings,” the sheriff’s office said. The man was “transported to a local hospital for evaluation as the deputies believed he was suffering from a mental health emergency,” according to the sheriff’s office statement, and he remains hospitalized.

“There is no indication that the man left anything on the plane, nor was he found in possession of any weapons of any type,” the statement continued. “He is not expected to face any criminal charges locally, however, the investigation has been referred to federal authorities. No one was injured during the incident.”

Chris Perry, a spokesperson for Southwest Airlines, said in an email, “We commend our flight and ground crews for their swift action and apologise to our customers for their inconvenience.”

After a delay, the flight departed using a different aircraft. 

WN3172 was due to depart at 7.25pm (local) and arrive at 9.50pm

The flight eventually left at 10.10pm and arrived at 1.00am