.JPG) |
| KLM BOEING 777-306 PH-BVW (MSN 66889) |
The aircraft, a Boeing 777-200, departed from runway 36L at 12.58 p.m. (local). 2 hrs. 25 minutes into the flight, and almost over Iceland, the pilots decided to divert back to Amsterdam, and began to turn the aircraft around.
It's not yet clear who the passenger was targeting or why, but the man was overpowered by crew and passengers and handcuffed to his seat.
At 5.38 p.m., 4 hours 40 minutes later, KL677 touched down on runway 06.
Dutch police met the flight at Schiphol Airport and took the passenger into custody.
The flight, KL0677, then departed Schiphol Airport at 7:28 p.m. It landed in Calgary at 7:18 p.m.
John Gradek, the head of McGill University's aviation management program, called the actions taken by the flight crew in this case reasonable. He told news reporters in Calgary, if a passenger is considered a threat or they are disrupting others on board, the crew can take action, typically starting with a warning but escalating to more serious action if their behaviour doesn’t change. “If you’re a passenger on the airplane and you see this, it is not a pleasant sight to see, and you want to make sure the airline acts in the interest of passenger safety and crew safety, bringing this aircraft back on the ground,” Gradek said.
Gradek says KLM is not required to provide compensation to the passengers impacted because the situation was out of the airline’s control. “It was a security issue, and it really was something that the rules exempt the airline from compensation as a result of this incident,” he said. “So, if KLM decides to do anything, it'll be because KLM feels that they’re being a good service provider and want to do something, but there's no obligation for them to do anything.”
Aircraft Information:
Airline: KLM
Code: KL/KLM
Aircraft: Boeing 777-206
Registration: PH-BQB
Serial Number: 33712
Engines: 2 x GE GE90-94B
First Flew: 21/10/2013
Age: 19 Yrs. 4 Mts.
No comments:
Post a Comment