Thursday 17 November 2022

Flight attendant sent to hospital after unruly passenger incident

UNITED AIRLINES BOEING 777-322 N2639U (MSN 62650)


An altercation on a United Airlines flight from San Francisco (SFO/KSFO) to Chicago (ORD/KORD) led to multiple passengers and one flight attendant being hospitalized after landing at Chicago O'Hare International Airport.

UA476 departed San Francisco at 00:42 local time on the 13th of November, 43 minutes late. The Boeing 777-200 headed for Chicago O'Hare International Airport, where it landed four minutes late, at 06:03 local time. When the aircraft arrived at the gate in Chicago, local police boarded the plane because of an altercation between a passenger and multiple flight attendants.

In multiple videos shared by passengers, a woman holding a child appears standing in the aisle screaming at the flight attendants. Flight attendants are heard telling the passenger that the plane is landing at that she needs to take her seat for landing. The passenger pushes herself into a flight attendant blocking the aisle and tells the flight attendant to "f*** off" and that the passenger next to her smells of alcohol.

The woman repeatedly tells the flight attendant, "I will kill you." The videos are brief, but in one, a flight attendant is seen running down the aisle of the 777 to help de-escalate the situation.

At one point, four flight attendants are seen near the disturbed passenger, ready to assist and neutralize the situation.

According to Emily Jean, another passenger on the flight, the passenger in the incident acted strangely throughout the flight, muttering things under her breath that sounded like gibberish. The passenger, presumably named Sarah based on what the flight attendants say in the video, also told passengers, "Jesus Christ, our savior, is going to save us."

The crew of flight 476 requested that police meet the plane at the gate, and police officers met the aircraft at around 06:02. According to a statement from the Chicago Police Department, three people were taken to the nearby Resurrection Hospital for observation, including one of the flight attendants.


Aircraft Information:
Airline: United Airlines
Code: UA/UAL
Aircraft: Boeing 777-222
Registration: N779UA
Serial Number: 26941 
Engines: 2 x PW PW4077
First Flew: 10/07/1996

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