Tuesday, 25 July 2017

Scoot and Tigerair to merge from today

From today Scoot, Asia/Pacific’s low cost airline, is set to get bigger as Scoot and Tigerair (Singapore) complete their integration and operate all flights under the Scoot brand.
Since May 2016, Scoot and Tigerair has been working to integrate reservation systems, flight schedules and connections, conditions of carriage, check-in counters and call centres. Those integrations have now been completed.
Today Scoot and Tigerair will merge to operate under a single brand, Scoot. With the merger, Tigerair will operate under the Scoot brand, however the Scoot designator code (TZ) will be re-designated as TR. This merger is part of our long-term growth strategy and to enable a more seamless travel experience for all our guests.
From today
  • The Tigerair brand will be replaced with Scoot. Flight schedules (departure/arrival dates and times) will remain the same.
  • Your Scoot flights will depart as scheduled, however instead of TZ, the designator code will be TR.
With the merger, Scoot will operate two different fleets of Boeing 787 Dreamliner (existing Scoot fleet) and Airbus 320 (Tigerair fleet repainted into Scoot livery). Some of our networks will be served by both fleets.

During the booking/flight selection process, the information of operating aircraft will be presented under the “Operated by” section:
  • The Airbus fleet will be indicated with either A320 or A319 (as repainting will be done in batches, guests may still be travelling in a Tigerair aircraft until the re-painting is completed);
  • The Boeing 787 Dreamliner fleet will be indicated with either B787-9 or B787-8, and the 787 Dreamliner logo.
The Scoot website, www.flyscoot.com is the sole booking platform for all flights operated by Scoot and Tigerair, and the Scoot call centre will also service bookings from both airlines. The existing Scoot-Tigerair check-in counters will also reflect a single Scoot brand.

Tigerair Taiwan and Tigerair Australia will continue to operate under the Tigerair brand.

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