Monday, 13 October 2025

Qantas says passenger data from cyber breach now posted online

QANTAS AIRBUS A330-203 VH-EBL (MSN 976)

Qantas Airways has revealed that data stolen during a cyber incident in July has now been leaked online by cybercriminals. The airline stated it is collaborating with cybersecurity experts and Australian authorities to evaluate the breach's scope and determine what information has been exposed.

The airline reported that a breach from a third-party platform impacted around 5.7 million customer records. The exposed data mainly consisted of full names, email addresses, and frequent-flyer information. The data also included addresses, birth dates, phone numbers, gender, and meal preferences. Qantas assured that no credit card, passport, or financial details were compromised, and frequent-flyer accounts remain safe.

Qantas announced that it secured an injunction from the New South Wales Supreme Court to prevent access, viewing, or publication of the stolen data. The airline also shared that it has strengthened security measures, improved staff training, and upgraded system monitoring following the breach.

“We have an ongoing injunction in place to prevent the stolen data being accessed, viewed, released, used, transmitted or published by anyone, including third parties,” the airline said in a statement.

Qantas said it had informed all affected customers in July about the types of data involved and that this information remains unchanged. The airline is providing 24/7 support and identity protection services for those affected.

The carrier said it continues to work with the Australian Cyber Security Centre and the Australian Federal Police as investigations progress.



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