A Qantas spokesperson said the medical emergency happened during the long-haul part of the flight, with both cabin crew and medical professionals onboard quickly stepping in to help.
A Boeing 787-9 Dreamliner touched down at Auckland Airport early Tuesday morning at 5:15 NZST. Following standard procedures for an in-flight death, emergency services were on hand to meet the plane upon arrival.
New Zealand Police said they were at the scene and are working with the coroner to figure out the cause of death. By Tuesday afternoon, they hadn’t released the woman’s identity or age, and it’s still unknown whether she was from New Zealand, the United States, or elsewhere.
The flight, which continues from Auckland to Sydney, was delayed by approximately 90 minutes while officials conducted their initial investigation on board.
The New York-to-Auckland route is an ultra-long-haul journey with unique challenges, as planes can be hours from the nearest diversion airport while crossing the Pacific. Qantas has expressed condolences to the family and is said to be offering support to the crew members affected by the incident.
Our heartfelt condolences go out to the family and friends in this difficult time.
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