Friday 29 December 2023

6-year-old put on wrong Spirit flight

SPIRIT AIRBUS A321-231 N661NK (MSN 6867)


The family of a 6-year-old boy who was put on the wrong Spirit Airlines flight and wound up hundreds of miles from his final destination is considering legal options as it becomes increasingly frustrated that the company hasn’t been able to explain the mix-up.

Ramos said she was left in the dark, confused as to what may have happened to her grandson for 40 minutes, until he FaceTimed her.

She then set out on a four-hour drive, one way, to pick up the 6-year-old, sharing that the major mishap was one of the most terrifying experiences of her life.

Spirit Airlines has offered to reimburse her for the drive. The company also told Ramos on Tuesday that it would pay for Casper’s return flight to Philadelphia and a round trip for Ramos to accompany him.

But Ramos says all she wants is answers, as she revealed that her grandson is now afraid to be alone.

The airline allows unaccompanied minors — whose ages must range between 5 and 14 years old — to travel domestically across the US on direct flights.

Here in Australia Infants (under 2 years) must be accompanied by a parent or guardian, or an accompanying passenger who is at least 15 years old. 
Passengers aged 12 years or above may travel alone (subject to meeting our Independent Traveller Requirements).


No comments:

Post a Comment